tq77 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the tq77 platform and all its services. By using the website or creating an account, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please do not use our platform.

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1. General Provisions

tq77 is an online casino and sports betting platform serving Bangladeshi players. The platform operates under the tq77.cam domain and ensures an entertaining gaming experience in a safe, fair and transparent environment.

• These Terms are drawn up and interpreted in accordance with applicable laws of Bangladesh.
• tq77 reserves the right to amend or modify these Terms at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated Terms.
• These Terms are drawn up in Bengali; in the event of any conflict with a translation, the Bengali version shall prevail.

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2. Eligibility and Age Requirement

The following conditions must be met to participate on the tq77 platform:

• Age: The applicant must be at least 21 years old. No person under the age of 21 may create an account or use the services.
• Identity: Registration must be completed with a valid and legitimate identity document. Providing false information may result in account closure.
• Single Account: Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• Mental Capacity: The user must be in full mental health and capable of making decisions.
• Personal Use: The account may only be used for personal entertainment; betting on behalf of a third party is prohibited.

tq77 reserves the right to verify age and identity at any time. If the required documents are not submitted, the account may be temporarily suspended.

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3. Account Registration and Security

Creating an account on the tq77 platform is a simple and secure process. All information provided at the time of registration must be accurate, complete and up to date.

3.1 Registration Process

• A valid name, mobile number and date of birth are required for registration.
• Use a strong password of at least 8 characters that includes numbers and special characters.
• After registration, email or phone verification must be completed.

3.2 Account Security

• Keep your login credentials (username and password) completely confidential.
• Do not share your account details with any third party.
• If you notice any unauthorized activity on your account, inform our support team immediately.
• Always log out after logging in from a public or shared device.
• tq77 will never ask for your password via email or chat.

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4. Deposits and Withdrawals

tq77 supports the most popular payment methods in Bangladesh, making transactions easy and fast for users.

4.1 Deposit Rules

• Minimum Deposit: The minimum deposit amount for each method is ৳300.
• Methods: Deposits can be made via bKash, Nagad, Rocket and bank transfer.
• Check the deposit amount carefully; if an incorrect amount is deposited, correction may not be possible.
• The correct reference number or transaction ID must be used at the time of deposit.
• Deposits from third-party accounts are not accepted; the source of the deposit must be your own account.

4.2 Withdrawal Rules

• Minimum Withdrawal: The minimum withdrawal amount is ৳500.
• Processing Time: Approved withdrawals are generally completed within 1 hour.
• Completing KYC verification before withdrawal is mandatory.
• Withdrawals will be sent to the same account from which the deposit was made.
• If bonus wagering requirements have not been met, the withdrawal process may be blocked.
• tq77 reserves the right to suspend or cancel a withdrawal on suspicion of fraud.

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5. Bonuses and Promotional Offers

tq77 provides attractive bonuses and promotional offers for its users. These offers are subject to specific conditions.

5.1 Welcome Bonus

• Offer: 200% bonus on the first deposit, up to a maximum of ৳15,000.
• Wagering Requirement: The bonus amount must be wagered 10 times before withdrawal.
• The welcome bonus applies only once per player.
• After receiving the bonus, the wagering requirement must be met within the specified time limit.

5.2 VIP Cashback

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.2%.
• Your VIP level is determined based on your playing pattern and consistency.

5.3 General Bonus Terms

• If a bonus is misused or an attempt is made to collect bonuses through multiple accounts, the relevant account will be cancelled.
• tq77 reserves the right to change, suspend or cancel any promotional offer.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the wagering requirement is met.
• Certain games or categories may be excluded from bonus wagering; see the detailed terms of each offer.

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6. Betting Rules

All betting activities on tq77 are conducted in accordance with specific rules. These rules ensure a fair and transparent gaming environment.

• Once all bets are finalized, they cannot be changed or cancelled.
• If the outcome of a bet is affected by a technical error, tq77 reserves the right to void that bet.
• If a suspicious betting pattern is detected, the account may be temporarily suspended for investigation.
• For sports betting, if a match is suspended before the scheduled time, bets will be settled according to the applicable rules.
• A certified random number generator (RNG) is used to determine gaming outcomes.
• In live casino games, the dealer's decision is final.

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7. Prohibited Activities

The following activities are strictly prohibited on the tq77 platform. Violating these prohibitions will result in permanent account cancellation and deposited funds may be forfeited:

• Money Laundering: Any attempt to legitimize funds obtained from illegal sources through this platform.
• Fraud: Use of false information, forged identity documents or deceptive methods.
• Hacking and Software Abuse: Using bots, scripts, automation software or any technical method to gain an unfair advantage.
• Coordinated Betting: Taking bonuses or advantages through multiple accounts or by coordinating with others.
• Threats or Harassment: Offensive, threatening or abusive behavior toward other players or tq77 staff.
• Resale: Selling or transferring an account or balance to a third party.

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8. Privacy and Data Protection

tq77 gives the highest priority to the protection of your personal information. Your information is collected, used and protected in accordance with our privacy policy.

• Your personal information is used solely for the purpose of providing services and fulfilling legal obligations.
• Your information is not sold or rented to third parties.
• All data is protected by SSL encryption to international standards.
• For more details, please read our Privacy Policy.

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9. Responsible Gambling

tq77 is firmly committed to promoting responsible gambling. We believe that entertainment should always be enjoyed in a controlled and mindful way.

• Only play with money that you can afford to lose without financial hardship.
• Treat gambling as entertainment, not as a means of earning income.
• Set limits on your time and money and stick to them.
• If you feel that gambling is having a negative impact on your daily life, please contact us.
• tq77 offers a self-exclusion facility; if you wish, you can have your account suspended for a set period.
• Keep minors away from access to your account.

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10. Intellectual Property

All content on the tq77 platform — logos, graphics, text, software, designs and other elements — are the exclusive property of tq77 and are protected by international intellectual property law.

• Reproduction, distribution or modification of any content on the platform without written permission from tq77 is prohibited.
• Limited use is permitted for personal, non-commercial purposes.
• tq77 trademarks or brand names may not be used without authorization.

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11. Limitation of Liability

tq77 is committed to providing a safe and reliable service. However, our liability is limited in the following circumstances:

• Issues caused by internet disconnection, power outages, or failures of third-party services.
• When service is temporarily unavailable due to unexpected technical errors or server downtime.
• Losses caused by the user's own negligence or mistakes.
• Losses resulting from unauthorized access to an account by a third party, if the user has not followed the necessary security precautions.
• Being required to discontinue any service due to changes in applicable law.

The maximum liability within the limits described above will not exceed the amount deposited by the user in the past 30 days.

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12. Changes & Termination

12.1 Changes to Terms

tq77 reserves the right to change, amend, or update any part of these terms at any time. Reasonable prior notice will be given for significant changes.

12.2 Account Closure

• Users may request to close their account at any time through the support team.
• In the event of a breach of terms, tq77 may suspend or permanently close an account without prior notice.
• After account closure, any valid balance (excluding bonuses) will be returned, unless there is evidence of fraud.
• Accounts and funds may be temporarily held during an ongoing investigation.

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13. Contact & Dispute Resolution

If you have a complaint or dispute, please first try to resolve it by speaking directly with our support team. We take all complaints with the utmost seriousness.

• Live Chat: Use our live chat for instant support in Bengali, available 24/7.
• Email: For detailed complaints, email us at [email protected].
• When submitting a complaint, please include your account ID, the date of the relevant transaction, and the amount.
• tq77 will endeavour to respond to all complaints within a reasonable time.
• If a resolution cannot be reached through discussion, both parties may choose to pursue mediation.