Your Privacy Is Our Priority

tq77 collects the following types of personal information for the purpose of providing its services:

1.1 Registration Information

When you open an account with tq77, we collect the following information:

• Full name (in Bengali and/or English)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Email address
• Mobile number
• Residential address
• Information related to preferred payment method (bKash, Nagad, Rocket, or bank details)

1.2 Identity Verification Information (KYC)

In the interest of responsible gaming and financial security, we may request the following documents to verify your identity in certain circumstances:

• National ID card (NID) or a copy of passport
• Driving licence
• Bank statement or utility bill (for address verification)

1.3 Transaction Information

A complete record of every deposit, withdrawal, and betting activity is stored in our system. Transaction information related to the minimum deposit of ৳300 and minimum withdrawal of ৳500 is also stored securely.

1.4 Technical Information

To improve your browsing experience, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Operating system
• Page view history and session duration
• Cookie and session data

tq77 uses the information it collects for the following legitimate purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To provide gaming services, bonus offers (such as the 200% welcome bonus), and VIP benefits.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Customer Support: Your information is used to provide 24/7 live chat and email support in Bengali.
• Responsible Gaming: To identify problematic gaming behaviour and provide the necessary support.
• Legal Compliance: To maintain compliance with applicable laws and regulations.
• Platform Improvement: To analyse user experience and improve the quality of services.

tq77 places the utmost importance on protecting your personal information. We keep all your data transmissions secure using industry-standard SSL Encryption technology.

3.1 Retention Period

We retain your information for as long as your account is active and for the following periods thereafter:

• Transaction and financial records: at least 5 years after account closure
• KYC and identity verification documents: as required by law
• Gaming history and logs: for security and dispute resolution purposes

3.2 Security Measures

Our data protection measures include:

• 256-bit SSL encryption technology
• Two-Factor Authentication
• Regular security audits and firewall protection
• Least Privilege Access policy
• Regular system checks to ensure fair play

tq77 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

To process deposits and withdrawals, we work with bKash, Nagad, Rocket, and bank transfer services. The minimum information required to complete a transaction is shared with these payment providers. All such partners follow their own strict privacy policies.

4.2 Technology and Service Providers

Game providers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may access the information necessary to operate their games. This information is used under strict contractual terms and is not shared further with third parties.

4.3 Legal Obligations

If disclosure of information is legally required due to a court order, legal process, or a valid request from a government authority, we will comply. In such cases, we will make every effort to notify you in advance where possible.

The tq77 website uses cookies, which personalise and improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and the basic functionality of the site. Disabling these makes it impossible to use the service.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect site usage statistics to help improve the service.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note, however, that disabling essential cookies will prevent you from using many features of tq77.

As a tq77 user, you have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you have the right to request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for certain specific purposes.
• Data Portability: You may request to receive information relating to you in a structured, commonly used format.
• Withdrawal of Consent: If you have given consent for your information to be processed for a specific purpose, you may withdraw that consent at any time.

To exercise these rights, contact us at [email protected].

tq77 strictly follows its policy on the protection of minors. Our services are for persons aged 21 and above only. We never knowingly collect personal information from minors. If a minor registers using false information and we detect this, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian suspects that their minor child is using our platform, please contact [email protected] without delay. We will resolve the matter promptly.

tq77 reserves the right to change, amend, or update this Privacy Policy at any time. If any significant changes are made to the Policy, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a message to your registered email address
• A notification when you log in to your account

Continuing to use our services after a change will be taken to mean that you consent to the amended policy. It is therefore recommended that you check this page regularly. The "Last Updated" date at the top of the policy always indicates the date of the most recent change.

Any dispute or claim relating to this Privacy Policy will first be addressed by attempting to resolve it directly with us. Our customer service team is available 24/7 on live chat and at [email protected] to receive any concerns or complaints you may have.

If you believe your privacy has been violated, please contact us as soon as possible. We will investigate the matter within a reasonable time and take the necessary steps. Our goal is to provide every user's information with the highest standard of protection.

tq77's servers and services may be located outside Bangladesh. Your information may be transferred across international borders for the purposes of processing and storage. In the case of such transfers, we ensure that:

• The receiving party maintains adequate data protection standards
• The transfer follows internationally recognised security protocols
• Protection of the data is ensured through contractual obligations

If you wish to learn more about any international data transfer, please contact us.